Where Care Happens

More options for patients, more options for employees

Changes in how people receive healthcare have led to changes in where they receive care. Though most people think of a hospital when they think of healthcare, families, individuals, and elders receive care in a wide range of settings. The following settings have experienced growth in recent years:

The changes in how and where care happens have had great impact on the variety of jobs available, as well as the skills these jobs require.

Mouse over the graphic below to explore the diversity of settings in healthcare and learn more about what it is like to work in each.


Hospitals - Career opportunities beyond emergency care Medical Labs - Saving lives behind the scenes pharmacies - promoting health through medicine and consultation home care & hospice - one of the fastest-growing segments of healthcare Behavioral Health Centers - Treating the whole person Skilled Nursing Facilities Health Plan Insurers Elder Services Outpatient Rehab Primary Care

Visit the employer directory to see the wide variety of healthcare employers in Western Massachusetts.

What is “patient-centered care”?


Patient-centered care keeps the patient’s needs and concerns at the center of planning and delivery of care.

Healthcare providers focus on the following:

  • Respect and dignity
  • Information sharing
  • Participation
  • Collaboration

Patient-centered care also means:

  • More jobs providing care in the home and in community clinics
  • An increasing need for workers with an interest and skills in working with the elderly
  • The growing need for information technology professionals, and the need for strong computer skills in many positions