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Western MA Fast Facts

  • Workers in Hampden County: 230
  • Entry Level Salary:$21/hour
  • Experienced Salary:$28/hour

Hampshire Franklin Counties

  • Entry Level Salary:$21/hour
  • Experienced Salary:$28/hour
  • Education Needed: Associate’s Degree

Occupational Employment and Wages Statistics, May 2025, EOLWD

Dental Assistants

Dental assistants help prepare patients and equipment. They also work alongside a dentist and/or dental hygienist as he or she examines and treats patients.

🦷 Dental Assistant

Maintaining good oral health is an essential component of overall health and well-being. In Western Massachusetts, dental assistants are vital members of the dental care team, contributing to the prevention and treatment of oral diseases and promoting strong oral hygiene habits within the community.

Dental assistants work under the supervision of licensed dentists and dental hygienists. Their role blends clinical and administrative responsibilities, making them one of the most versatile professionals in a dental office.

🩺 What Dental Assistants Do

Dental assistants:

  • Greet patients, prepare them for procedures, and ensure comfort before, during, and after treatment
  • Assist dentists during procedures by handing instruments, suctioning, and sterilizing equipment
  • Take dental impressions, process X-rays, and apply sealants or fluoride treatments under supervision (depending on training and state regulations)
  • Provide patient education on oral hygiene techniques and post-treatment care
  • Maintain patient records and perform administrative duties such as scheduling, billing, and insurance coordination

🏥 Where Dental Assistants Work

Dental assistants are employed in various healthcare environments, including:

  • Private dental practices
  • Public health dental clinics
  • Pediatric dental offices
  • Community health centers
  • Dental schools or academic institutions
  • Specialty practices, such as orthodontics, periodontics, or oral surgery

➡ To explore current openings: MassHire Job Quest

🎓 Education and Training Requirements

To become a dental assistant, individuals generally need:

  • A high school diploma or GED
  • Completion of a dental assistant certificate program or on-the-job training

⚠️ Important: Not all training programs provide college credit. If you plan to continue your education or advance into other dental roles (like dental hygiene), look for a program that is accredited and credit-bearing.

Typical training includes:

  • Chairside assisting techniques
  • Infection control and sterilization
  • Dental radiography
  • Dental materials and equipment
  • Anatomy of the head, neck, and oral structures

🧠 Skills and Qualities for Success

Dental assistants are expected to demonstrate:

  • Strong communication and interpersonal skills: To put patients at ease and work effectively with dentists and hygienists
  • Attention to detail: Accuracy is essential when handling instruments, managing records, and assisting with procedures
  • Teamwork and adaptability: Ability to support the dental team and adjust to changing patient needs
  • Technical competence: Comfort using dental tools, X-ray equipment, and practice management software
  • Foundational science knowledge: Basic understanding of chemistry, microbiology, and anatomy
  • Commitment to infection control and safety procedures

📚 Professional Resources

Updated: June 4, 2025

MassHire Hampden County Workforce Board

1441 Main Street, First Floor
Springfield, MA 01103
413-233-9856

The MassHire Hampden County Workforce Board is an Equal Opportunity Employer/Program, auxiliary aids and services are available upon request to individuals with disabilities, Verizon Telephone Relay Service: TDD/TTY: 1-800-439-2370 Voice: 1-800-439-0183