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Medical Billers

Medical billing clerks are responsible for compiling and maintaining records of charges for goods and services rendered at any health care facility and preparing invoices.

Medical billers are among the critical occupations for Western Massachusetts employers because their work is directly tied to receiving the correct financial reimbursements for services from health insurers.

Medical billing clerks are responsible for compiling and maintaining records of charges for goods and services rendered at any health care facility and preparing invoices. Another major responsibility for a medical billing clerks is to contact insurance companies to determine reimbursements. Other responsibilities may include handling follow-up questions from patients, resolving discrepancies or errors, and ensuring that all billing and accounting records are kept in a safe place.

Medical billers:

  • Ensure health care providers are properly reimbursed for services by coding all diagnosis and medical services provided to the patient

Employment opportunities can be found in:

  • Hospitals
  • Companies specializing in medical coding or billing services

Education and Training:

Becoming a medical biller requires a high school diploma or GED and either a certificate or associate’s degree.

Medical billers are also expected to have:

  • A solid understanding of medical terminology, including anatomy
  • Understanding of and compliance with security rules and procedures, especially HIPAA (Health Insurance Portability and Accountability Act)
  • Good communications skills to interact with physicians, nurses, patients and their families

1441 Main Street, First Floor
Springfield, MA 01103
413-787-1547

The REBHC is an Equal Opportunity Employer/Program, auxiliary aids and services are available upon request to individuals with disabilities, Verizon Telephone Relay Service: TDD/TTY: 1-800-439-2370 Voice: 1-800-439-0183

An Initiative of

This website was funded in part by Workforce STAT (Skills, Talent, Awareness, Training): Transforming Regional Capacity for Healthcare Education, Grant # CB18820. Workforce STAT was a $1.66 million Community Based Job Training Initiative through the U.S. Department of Labor. The website is also funded in part by a Healthcare Skills Gap Partnership grant through the Executive Office of Labor and Workforce Development. The grant program was funded by the American Recovery and Reinvestment Act and administered by Commonwealth Corporation.