Menu Close

There’s No Events Currently!

Check back later – we’re sure more will be on the way.

Soft Skills can be just as important as technical skills when it comes to getting a new job, or advancing in your career.

STEM skills are important to many healthcare careers, although the skill level needed varies widely with each career.

Cultural Competence

Cultural and linguistic competence is a way of acting and thinking (both as an individual and as a company) that allows you to work effectively with people of different cultures than yours.

Culture means language, thoughts, actions, customs, beliefs, values and institutions of racial, ethnic, religious, or communities.

Competence means being able to function effectively as an individual and an organization.

Why is it important?

Cultural competency is very important to make sure that people all get the same quality of healthcare. It is also a way to stop discrimination against some groups or communities.

It’s also a way patients and doctors can come together and talk about health without cultural differences making the conversation difficult.

Quite simply, healthcare workers and companies that are “culturally competent” provide better care to their patients.

Did you know? Culture and language may influence:

  • What people believe about health and healing
  • How illness, disease, and their causes are understood
  • How patients/consumers feel about their healthcare providers
  • Decisions caregivers make regarding treatment

MassHire Hampden County Workforce Board

1441 Main Street, First Floor
Springfield, MA 01103

The MassHire Hampden County Workforce Board is an Equal Opportunity Employer/Program, auxiliary aids and services are available upon request to individuals with disabilities, Verizon Telephone Relay Service: TDD/TTY: 1-800-439-2370 Voice: 1-800-439-0183