Menu Close

Western MA Fast Facts

Workers in Hampden County:

  • Entry Level Wage:
  • Experienced Wage:

Workers in Franklin/Hampshire:

  • Entry Level Wage:
  • Experienced Wage:

Education Requirements: Bachelors or higher

Occupational Employment and Wages Statistics, May 2018, EOLWD

Mental Health and Substance Abuse Counselors

Mental health and substance abuse social workers support and treat people with mental illness or substance abuse problems may involve providing individual or group therapy, outreach, crisis intervention, and training in how to perform daily activities of living.

🧠 Mental Health and Substance Abuse Counselors

The field of mental health and substance abuse counseling is rapidly expanding in Western Massachusetts. As more individuals seek support for mental illness, addiction, and co-occurring disorders, the demand for trained counselors continues to grow—particularly in underserved communities and areas affected by the opioid crisis.

Mental health and substance abuse counselors play a crucial role in helping individuals and families manage behavioral health challenges, achieve recovery, and rebuild their lives.

💼 What Mental Health and Substance Abuse Counselors Do

Mental health and substance abuse counselors work with people experiencing emotional distress, psychiatric illness, and substance use disorders. Their work often involves assessment, counseling, care coordination, and long-term support.

Common responsibilities include:

  • Providing individual and group therapy for mental health or substance use issues
  • Offering crisis intervention, outreach, and behavioral coaching
  • Educating patients and their families about diagnoses, treatment plans, and available services
  • Connecting individuals to community-based supports such as housing, food assistance, transportation, or palliative care
  • Developing personalized care plans and monitoring progress toward treatment goals
  • Collaborating with medical and behavioral health teams to ensure integrated, holistic care

Counselors may also support clients in building life skills, improving relationships, managing trauma, and preventing relapse.

🏥 Where Mental Health and Substance Abuse Counselors Work

Mental health and substance abuse counselors are employed across a variety of healthcare and social service settings, including:

  • Hospitals and emergency departments
  • Behavioral health centers and addiction treatment facilities
  • Outpatient counseling centers
  • Community-based nonprofit organizations
  • School systems, correctional facilities, and residential programs
  • Integrated care teams in primary care practices
  • Public Health Departments

🎓 Education and Licensure Requirements

In Massachusetts, becoming a licensed mental health or substance abuse counselor typically requires formal education and professional licensure.

Entry-level roles:

  • A bachelor’s degree in social work (BSW), psychology, human services, or a related field
  • Licensure as an LSW (Licensed Social Worker), which may be obtained with a bachelor’s degree or a combination of education and professional experience

Advanced clinical roles:

  • A master’s degree in social work (MSW), counseling, or clinical psychology
  • Licensure as an LCSW (Licensed Certified Social Worker) or LICSW (Licensed Independent Certified Social Worker)
    • An LCSW requires a master’s degree and passing the required licensing exam
    • An LICSW requires licensure as an LCSW plus additional supervised clinical experience and hours

The LICSW credential allows social workers to practice independently and bill insurance providers directly.

🧠 Skills and Qualities for Success

Successful counselors in this field demonstrate:

  • A deep understanding of human behavior, mental illness, and addiction
  • Strong communication and interpersonal skills
  • Cultural competence and sensitivity to the social, economic, and cultural factors affecting behavioral health
  • The ability to maintain appropriate professional boundaries while building trust and rapport
  • Flexibility, resilience, and the capacity to work both independently and as part of a multidisciplinary team

🔗 Professional Resources

  • Massachusetts Board of Registration of Social Work
  • National Association of Social Workers (NASW) – MA Chapter
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Association for Addiction Professionals (NAADAC)

➕ Related Career Pathways

  • Substance Abuse and Behavioral Disorder Counselors

Updated: 7/29/2025

MassHire Hampden County Workforce Board

1441 Main Street, First Floor
Springfield, MA 01103
413-233-9856

The MassHire Hampden County Workforce Board is an Equal Opportunity Employer/Program, auxiliary aids and services are available upon request to individuals with disabilities, Verizon Telephone Relay Service: TDD/TTY: 1-800-439-2370 Voice: 1-800-439-0183